Making your Payment

>>When placing your order we will not require you to give your credit card details via the web. We will contact you at the telephone number you supply us within 48hours of your order being placed. This contact will be to confirm your order and your payment details.
>>We accept all major credit cards/debit cards with the exception of Amex or Diners.
>>If you wish to pay by personal cheque you may do so by to the address on the contacts page However, we cannot despatch any goods until all funds have cleared.
>>We can offer 0% finance over 6 months on purchases over £300 subject to status. Please ring for further details.

How to Contact Us

A full set of contact details is included on our Contact Page including a simple form for you to use to email us.

Shipping and Handling

>>Carriage charges for mainland UK are as follows:
>>Bikes free carriage.
>>Accessories £5 per order. Orders over £50 carriage free.
>>For deliveries outside mainland Uk please phone for advice.
>>Deliveries are usually within 3 days of order being dispatched. A day time delivery address will be required home or work.

Your Security and Credit Card Security

>>We value your security and as such have done our upmost to ensure that none of your personal information is at risk while you are visiting our site.

>>Credit card security - Because of the threat to the security of your payment details, we will not request your credit card details via the order form, you will be contacted within 48hrs to confirm your payment details, thus ensuring that at no point are your details stored in any transmission accross the internet.

VAT

All prices quoted on this website include VAT at the current UK rate of 17.5%.(The VAT rate may change due to government
regulations).
>>Some items are zero rated VAT eg helmets/childrens clothing.

Your privacy

For specific information regarding our privacy policy, please refer to the Privacy Policy page

Back Orders

>>Should we not have your chosen items in stock and the supplier is out of stock, you have the option to 'Back Order' the items. If you choose to do this we will endevour to give you an indication of when the items will be available.We will request a deposit for ordering these items. If we fail to obtain the items you have ordered with us in the time estimated you are under no obligation to proceed with this order.Your deposit will be returned. Should you cancel a back ordered item before our expected delivery date we reserve the right to hold the deposit paid.

If you wish to complain.

>>We pride ourselves in our professional approach in our business and strive for 100% customer satisfaction.However in the unlikely event of a problem arising with your purchase please contact us at the address and phone number on the contact page.

Returns

>>Before returning any goods please contact us with details of problem/s.
>>We will replace / refund faulty goods upon receipt and inspection of goods.
>>Where wrong sizes have been ordered or goods are unsuitable and the items are unused and in saleable condition we will replace or refund the retail price of the goods.
>>Please remember to enclose your name/address and telephone number with all returns.

>>Under UK law consummers have the right to return to us any goods for a refund of the purchase priceof the goods within 7 days from the point of delivery. If you wish to exercise this right please contact us in advance . The cost of return shipping are at your expense and no refund will be issued for the cost of sending the items to you in the fist instance. Goods must be unused and in the same condition when they left our premises.
>>You are legally obliged to ensure adequate secuirity of the goods util received by us. It is therfore recommended that they are returned using a signed for and insured service.

Making your Payment

>>When placing your order we will not require you to give your credit card details via the web. We will contact you at the telephone number you supply us within 48hours of your order being placed. This contact will be to confirm your order and your payment details.
>>We accept all major credit cards/debit cards with the exception of Amex or Diners.
>>If you wish to pay by personal cheque you may do so by to the address on the contacts page However, we cannot despatch any goods until all funds have cleared.
>>We can offer 0% finance over 6 months on purchases over £300 subject to status. Please ring for further details.

How to Contact Us

A full set of contact details is included on our Contact Page including a simple form for you to use to email us.

Shipping and Handling

>>Carriage charges for mainland UK are as follows:
>>Bikes free carriage.
>>Accessories £5 per order. Orders over £50 carriage free.
>>For deliveries outside mainland Uk please phone for advice.
>>Deliveries are usually within 3 days of order being dispatched. A day time delivery address will be required home or work.

Your Security and Credit Card Security

>>We value your security and as such have done our upmost to ensure that none of your personal information is at risk while you are visiting our site.

>>Credit card security - Because of the threat to the security of your payment details, we will not request your credit card details via the order form, you will be contacted within 48hrs to confirm your payment details, thus ensuring that at no point are your details stored in any transmission accross the internet.

VAT

All prices quoted on this website include VAT at the current UK rate of 17.5%.(The VAT rate may change due to government
regulations).
>>Some items are zero rated VAT eg helmets/childrens clothing.

Your privacy

For specific information regarding our privacy policy, please refer to the Privacy Policy page

Back Orders

>>Should we not have your chosen items in stock and the supplier is out of stock, you have the option to 'Back Order' the items. If you choose to do this we will endevour to give you an indication of when the items will be available.We will request a deposit for ordering these items. If we fail to obtain the items you have ordered with us in the time estimated you are under no obligation to proceed with this order.Your deposit will be returned. Should you cancel a back ordered item before our expected delivery date we reserve the right to hold the deposit paid.

If you wish to complain.

>>We pride ourselves in our professional approach in our business and strive for 100% customer satisfaction.However in the unlikely event of a problem arising with your purchase please contact us at the address and phone number on the contact page.

Returns

>>Before returning any goods please contact us with details of problem/s.
>>We will replace / refund faulty goods upon receipt and inspection of goods.
>>Where wrong sizes have been ordered or goods are unsuitable and the items are unused and in saleable condition we will replace or refund the retail price of the goods.
>>Please remember to enclose your name/address and telephone number with all returns.

>>Under UK law consummers have the right to return to us any goods for a refund of the purchase priceof the goods within 7 days from the point of delivery. If you wish to exercise this right please contact us in advance . The cost of return shipping are at your expense and no refund will be issued for the cost of sending the items to you in the fist instance. Goods must be unused and in the same condition when they left our premises.
>>You are legally obliged to ensure adequate secuirity of the goods util received by us. It is therfore recommended that they are returned using a signed for and insured service.